Returns - US Orders Only

Not what you expected?

Beautycounter is confident that you'll love everything you purchase from us. However, if you aren't satisfied with a product for any reason, simply return the unused portion within 60 days from the ship date.
We will happily refund the purchase price (excluding the original shipping and handling fees) of the returned item(s) to the original form of payment. We've also included a Pre-paid Return Label that covers all shipping fees. You'll find it on your Packing Slip.

Return Instructions

If you'd like to make a return, please follow these step-by-step instructions:

1. Fill out the form

Fill out the TOP portion of the Return Authorization Form found on the Packing Slip and include it with the return. Be sure to include the order number.

2. Pack

Securely pack the item(s) in its original packaging, if possible, and include the Return Authorization Form. Seal the box and affix the Pre-Paid Return Label that covers all shipping fees. You will find it on the Packing Slip.

3. Ship

Returns are shipped to:
9431 Allpoints Pkwy
Plainfield, IN 46168